Refund & Return Policy Notice

Effective : June 2024

GiftedbyLondon:

At GiftedbyLondon, we value our customers and stand behind the quality of our products. Please review our refund and return policy carefully.

Returns

• Returns must be req] days of purchase.
• Items must be unused, unopened, and in original packaging.
• Proof of purchase (receipt or order confirmation) is required.
• Certain items are non-returnable, including:
• Custom or personalized products
• Clearance or final sale items
• Opened hygiene, beauty, or consumable products

We reserve the right to refuse returns that do not meet these conditions.

Refunds

• Once your return is received and inspected, you will be notified of approval or denial.
• Approved refunds will be processed to the original method of payment within [5–10] business days.
• Shipping fees are non-refundable unless the return is due to our error.
• If the refund is delayed, please check with your financial institution before contacting us.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery.
• Provide clear photos and your order number.
• We will arrange a replacement or refund promptly.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at:

📧 Email(s): [email protected] or [email protected]

📞 Phone ; 832-846-0731

Policy Agreement

By completing a purchase with GiftedbyLondon you acknowledge and agree to this Refund & Return Policy